Privacy Policy for Casino Limitless

Effective Date: August 1, 2026

Welcome to Casino Limitless ("we", "our", "us"). Your privacy is important to us, and we are committed to protecting your personal information in accordance with the Privacy Act 2020 of New Zealand and other applicable privacy laws. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We collect several types of information in order to provide and improve our services:

Personal Identification Information: Name, date of birth, email address, phone number, postal address, and other contact details.
Account Information: Username, password, transaction history, deposits, withdrawals, and betting activity.
Verification Information: Identification documents (e.g., passport, driver’s license) to comply with legal and regulatory requirements.
Technical Data: IP address, browser type, device information, operating system, and usage data collected via cookies and similar technologies.
Communication Data: Correspondence with our customer support team or other communications.

2. How We Use Your Information

We use your information for the following purposes:

To provide, operate, and maintain our casino services.
To verify your identity and comply with legal and regulatory obligations, including anti-money laundering (AML) and responsible gambling requirements.
To process your transactions and manage your account.
To communicate with you regarding your account, promotions, updates, and customer support.
To improve our website, services, and user experience.
To detect, prevent, and address fraud, security issues, or other illegal activities.
To comply with applicable laws and regulations.

3. Disclosure of Your Information

We do not sell your personal information. We may share your information with third parties only in the following circumstances:

Service Providers: Trusted third-party service providers who assist us in operating our business, such as payment processors, identity verification services, and IT support.
Legal Compliance: When required by law, regulation, or legal process, or to protect our rights, property, or safety.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. International Data Transfers

Your information may be transferred to and processed in countries outside New Zealand, including countries that may not have the same level of data protection. We take appropriate safeguards to ensure your data is protected in accordance with this Privacy Policy and applicable laws.

5. Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

Under the Privacy Act 2020, you have the right to:

Access the personal information we hold about you.
Request correction of any inaccurate or incomplete information.
Request deletion of your personal information, subject to legal and regulatory restrictions.
Withdraw consent where processing is based on your consent.
Complain to the Privacy Commissioner if you believe your privacy rights have been breached.

To exercise these rights, please contact us using the details below.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze usage, and deliver personalized content and advertising. You can control cookie preferences through your browser settings.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other factors. We encourage you to review this page periodically. The updated policy will be effective as of the date posted.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Casino Limitless Privacy Team
Email: [email protected]
Phone: +64 9 123 4567
Address: 123 Gaming Street, Auckland 1010, New Zealand

Thank you for trusting Casino Limitless with your personal information.